May 2012
The Catalan University Quality Assurance Agency has obtained the renewal of certification for its internal quality assurance system for university quality assurance according to ISO 9001:2008, which includes the processes of institutional review and academic staff assessment.
The report from the external audit, carried out by Applus, contained no non-conformities, and a positive assessment was made of work carried out over the last year. The strong points detected in the audit were as follows:
ISO 9001:2008, which is internationally recognised, contains guidelines that enable users to design and implement a made-to-measure quality management system for the quality assurance of a product or service, and to increase user or client satisfaction.