May 2010
An overall average rating of 4.1 out of 5 was given for the AQU Catalunya workshop on University Education and Employment, which was held at the UAB on March 23 and where the results of the latest studies on the labour market outcomes of graduates from Catalan universities were presented
In order to establish the level of satisfaction of the participants in the workshop, AQU prepared a workshop questionnaire on different aspects, which are set out in the following table, together with the percentages for positive assessment made by those attending:
Aspects | % positive assessment* |
---|---|
On-line registration form | 90% |
Pre-event information | 87% |
Access to documentation available on the website | 80% |
Workshop timetable structure | 83% |
Coordination and punctuality of the sessions | 90% |
Quality of the facilities | 93% |
Treatment by the organisation | 100% |
The survey response rate was 43% of those attending the workshop.
*Aggregated from values of 4 and 5 on a scale from 1, unsatisfactory, to 5, highly satisfactory.
In accordance with AQU Catalunya’s quality management system (ISO standard 9001:2008 certificate), the Agency uses satisfaction surveys to collect and analyse information on workshops that are organised, together with the opinions of users, and to introduce improvements stemming from this in its organisational processes.