ShareAQU Catalunya Presents the Latest Results of the Satisfaction Survey
The Agency publishes a historical overview of this study, which shows the steady improvement in overall student satisfaction with their degree programmes.
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AQU Catalunya has today published the latest results of the Satisfaction Survey, a study aimed at capturing the level of satisfaction of students in the Catalan university system with the studies they completed the year after finishing them. These results are presented in two reports: one focused on the satisfaction of bachelor’s degree graduates and another on master’s degree graduates.
The report analysing the results of the survey of bachelor’s graduates covers a total period of nine years, as it began in 2015 and ended — in its original format — in 2023. The report on master’s graduates covers a total period of seven years, as it began in 2017 and ended — in its original format — in 2023. Over these years, the bachelor’s survey was sent to a total of 292,615 graduates, and the master’s survey to 139,864. In the first case, it was answered by 70,256 people, and in the second by 33,183.
The Satisfaction Survey does not end with the publication of these two reports, as it will continue, although with changes to the traditional questionnaire. Following these updates, aimed at making it more useful in the future, a new phase of the study begins, with the goal of helping all stakeholders in the Catalan university system identify areas with the greatest room for improvement in order to enhance system quality, a core priority of AQU Catalunya. Over the years, in addition to sharing results with all relevant stakeholders, the Agency has also made them publicly available, helping future students make informed decisions about their university education.
The main conclusion of the bachelor’s survey is the score given for overall satisfaction with the education received. This score has increased gradually and steadily over the nine years analysed, reaching 7.6, equivalent to a “good” rating. In the case of the master’s survey, overall satisfaction increased steadily until 2021, when it also reached “good” levels, with a score of 7.3. Since then, it has remained stable in the following two editions. This sustained improvement is partly attributable to the fact that universities have progressively strengthened their internal quality assurance systems and, together with the agency, regularly review the quality of their programmes, always placing students at the centre of the teaching and learning process.
The bachelor’s satisfaction report can be found here and the master’s report here.